Tuesday, July 24, 2012

Wouldn't you have loved to see their face...

This happened years ago, but I still remember it fondly.
We had a number of beach houses, all located along a strip of the beach.  I needed to have a "deep clean" done on one of the houses, this is a very deep cleaning that is done (like the spring cleaning we do at home) once or twice per year.  In this cleaning the housekeeping staff will move furniture to clean under and over, they will use small ladders to reach the higher places, they will remove the contents from the drawers and cabinets to clean under and around.  Just a day long cleaning that catches up after a busy season of use.

I sent a team to do this deepclean on one of the oceanfront homes, set them up with supplies, ladder, instructions on where the owner of the house had left the key, directions to the house,  address, and phone number for them to call me with any questions or problems.

I got so busy that day that I did not give it too much more thought.  So about 6 and a half hours later the team showed back up at the office and announced that they had completed their job.   They also told me that the house was terribly dirty, it did not look like it had been cleaned much in years, and that they had to do quite a bit of extra work.   I was a little bit worried that it had taken the team only 6.5 hours, so when I was clear I drove out to the house to take inspect. 

Much to my dismay, the house did not appear any different than before they started!  Instead of jumping to conclusions, I drove back to the office and called the team in.  We went round and round a bit before I finally got it!   Yep, they had driven out to the house, had found the key just where I said it would be, and they worked for 6.5 hours on that house, scrubbing under-over-all around.  Only problem is, it was the wrong house!   They had missed the address by one number and the key was hidden exactly where I said the owner had left it!  They were just a couple of houses off!

Many times over the years I have wished I had a video of the owners of THAT beachhouse (they used it themselves and did not rent it, hence it was never really cleaned) arriving to their rather unkept home, and finding it sparkling clean!     I would have loved to have seen their faces!


Take a look at the Ramblings tab for some funny (and some not so funny) insight in a day in the life of a vacation rental worker. 
See below to read about the whale migrations, the hummingbird migrations, and a little bit of adoration of the wonderful funny Pelican.   All things we enjoy while living by the sea.
Come join us at http://wildcoastvacations.com/ and spend some time by the sea, you will enjoy it!